A software maintenance contract defines the relationship between a business owner and a technical support company or contractor. Or maybe you`re the software pro and want to get your latest contract in writing. A software maintenance contract makes this possible. PandaTip: The “Authorized Access” section of this model describes all the physical or digital locations in which you need access to perform software maintenance. All notices relating to this Software Maintenance Agreement must be made in writing and sent to the Responding Party either by person or by email or registered mail to the following addresses. All warranties contained in purchases made during the term of this Software Agreement are included in the Software Maintenance Agreement and are subject to the same terms and conditions as these. Your software maintenance contract should include access to computer systems and resources that will help you achieve the purpose of the contract. Also spell out other client responsibilities in the document. A software maintenance contract is a bridge between your business requirements and a software professional.
If you`re the one who owns a software support company or is an independent software vendor, make sure you have a paper track….